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COVID-19 Update July '21

We request that all clients:

  • Avoid attending the clinic if self-isolating, or displaying any symptoms of COVID-19

  • Maintain social distancing

  • Wear a face covering, or if you are not able to do so, please declare this upon your arrival so that alternate arrangements can be made.

  • Use the hand sanitiser provided upon entering the building

  • Use contactless credit or debit card payments wherever possible.

In order to maintain the safety of our staff, and to allow us to continue to provide as complete a service as possible during the COVID-19 pandemic, we have altered a number of our working practices, and temporarily changed how we conduct appointments.

What happens when I visit the surgery?

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  • We ask that only 1 adult attends each appointment to keep numbers in the consultation room to a minimum.

  • Please enter the clinic as normal - clients are no longer asked to phone ahead of their arrival. To ensure proper distancing in the waiting room, there is a reduced num until ber of seats available. Due to this, at very busy times, we may ask you to briefly wait outside with your pet until a space inside becomes available.

What sort of appointments are we currently able to see?

  • We have returned to a normal provision of service.

  • We are able to see all puppy and kitten vaccinations as normal

  • We are able to offer neutering (castration and spay)

  • Our online booking system will remain temporarily suspended

Thank you all for your understanding in this matter – we are all looking forward to greeting everyone back in to the clinic on more normal terms when we are eventually through this awful pandemic and things are safer for staff and pet owners alike.