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COVID-19 Update July '21

We request that all clients:

  • Avoid attending the clinic if self-isolating, or displaying any symptoms of COVID-19

  • Maintain social distancing

  • Wear a face covering, or if you are not able to do so, please declare this upon your arrival so that alternate arrangements can be made.

  • Use the hand sanitiser provided upon entering the building

  • Use contactless credit or debit card payments wherever possible.

In order to maintain the safety of our staff, and to allow us to continue to provide as complete a service as possible during the COVID-19 pandemic, we have altered a number of our working practices, and temporarily changed how we conduct appointments.

What happens when I visit the surgery?

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  • We ask that only 1 adult attends each appointment to keep numbers in the consultation room to a minimum.

  • Please enter the clinic as normal - clients are no longer asked to phone ahead of their arrival. To ensure proper distancing in the waiting room, there is a reduced num until ber of seats available. Due to this, at very busy times, we may ask you to briefly wait outside with your pet until a space inside becomes available.

What sort of appointments are we currently able to see?

  • We have returned to a normal provision of service.

  • We are able to see all puppy and kitten vaccinations as normal

  • We are able to offer neutering (castration and spay)

  • Our online booking system will remain temporarily suspended